Center for Organizational Success (COS)

The COS provides resources and support for professional development for ALL employees, both faculty and staff. We offer departmental support, workshops and retreats, instructional support, coaching and mentoring.

Current opportunities

The following COS eLearning courses are available through June:

Strategic initiative: People Focus

Staff Development Plan hours earned: 1 hour, upon passing course quiz with 80% or above

Course Summary:  At work, employees frequently encounter situations that spark a variety of emotions. There can be disagreements over decisions, frustration of not being taken seriously, disappointment over not getting a promotion, or even total dissatisfaction with a job. It’s important to know when and how to express emotions, and when to keep them in check.  This course provides the tools needed to recognize your emotional triggers, control your emotional and physical responses, and handle other’s emotions. 

Course Objectives:

    • Recognize the messages our emotions send us at work
    • Understand the trigger-perception-response cycle
    • Reframe our thinking to avoid emotional outbursts
    • Replace emotional outbursts with productive confrontations
    • Recover from your own or another person’s emotional outburst
    • Employ long-term strategies to channel emotions productively

Strategic initiative: People Focus

Staff Development Plan hours earned: 3 hours, upon successfully completing all of the course assignments

Course Summary: Effective communication skills are vital in the workplace. These skills help create a common focus and efficiency across organizations, as well as help avoid misunderstandings, duplicate efforts or dropped balls that result in decreased productivity.  This course will help you develop effective communication skills through experiential learning.

Course Objectives:

    • Recognize common myths and facts related to communication  
    • Understand the value or destructiveness of assumptions in communication  
    • Distinguish among the four paths of expression  
    • Construct a tool kit of assertive-speaking techniques  
    • Practice using assertive, positive language when communicating with others  
    • Use active-listening skills to communicate with others at home and at work
    • Become sensitive to behaviors that may or may not obstruct problem-solving  
    • Practice successful problem-solving techniques 


LinkedIn Learning

LinkedIn Learning, formerly, is an online educational platform that helps you discover and develop professional, technology-related, and creative skills through expert-led course videos.

With more than 5,000 courses and personalized recommendations, you can discover, complete and track courses related to your field and interests.

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Innovative Educators

Innovative Educators provides training focused on critical issues facing students and educators today. They provide the information, training and skills necessary to implement positive change on a personal, professional and institutional level.

Delta College's partnership with Innovative Educators allows each employee to select, register for and attend any available webinars at his/her convenience and without limitations. This partnership will support you as you continue to support our student's success, especially during this challenging time.  

Note: Your Go2Knowledge account through Innovative Educators is not connected to your Delta email or credentials. 

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