employees / Office of Information Technology / Password Management

Password Management

As a Delta College student, you will use your Delta College username and password along with multi-factor authentication to sign into a variety of services and software provided by the college.

Change Password Use this form to change a password that has not yet expired.
Forgot Password Use this form to reset a forgotten or expired password. This requires at least two multi-factor authentication (MFA) options.
Authentication Options Use this form to add or change your authentication options.
Multi-Factor Authentication Info Refer to this page for information about multi-factor authentication (MFA).

Password Policy

To ensure the security of your account, passwords expire periodically. You will receive notifications in your Delta College email for 14 days after expiration. It's recommended to use the "Change Password" option above before this 14-day grace period is over, but you can reset an expired password after the grace period using the "Forgot Password" option instead.

Passwords must contain:

  • 8 or more characters
  • 3 out of 4 of these character types:
    • Uppercase letter: A B C ... X Y Z
    • Lowercase letter: a b c ... x y z
    • Number:  1 2 3 ... 8 9 0
    • Symbol: ! @ $ % ^ ( ) _ + - space

Passwords cannot contain:

  • These symbols: ? & = #
  • Your username or any part of your display name:
    • If your name were Jane Smith, your password could not contain: janesmith, Jane, or Smith
  • Common or easy to guess words, sequences, or variations relevant to your account such as:
    • Password, p@ssword, Delta, d3lta, and so on.
    • Semesters like Winter, Fall, Spring, Summer.
    • Sequential numbers like 1234.

Help Desk

If you have a forgotten or expired password and you don't have at least two multi-factor authentication options to reset your own password, please contact the Help Desk using one of the following methods:

  • Call (989) 686-9575 to speak with a Help Desk representative.
  • Visit the Help Desk in person at office B119 on Delta College's main campus.

They will need to verify your identity over the phone or in person before adding or changing multi-factor authentication options. For security reasons, this verification cannot be done by email.