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Medical Administrative Assistant

Associate in Business Studies

Program Overview

The efficiency of a medical office and the quality of medical care provided depend in large part upon the staff members who supplement and support the role of the physician. As a medical office staff member, you must have strong communication skills, organizational ability, computer knowledge, and excellent human relations skills.

Medical administrative assistants understand and use medical terminology; complete medical insurance claims; handle correspondence, medical records and physicians’ dictation; greet and direct patients; and manage appointment schedules and the telephone. They are also required to understand the legal responsibilities of medical office staff members.

Earning Potential

There are more than 2,000 current positions in the Great Lakes Bay Region and job growth is expected to rise steadily by 6% over the next 10 years.

In this field, it is estimated you could earn $30,395 a year.

Visit Career Coach for more details.

Likely Careers

  • Medical Secretary
  • Medical Records Specialist
  • Accounting professor working with students in class.
    Amazing faculty 

    At Delta, you get small classes, professors who see your potential and resources to help you succeed. Delta professors are here to teach. And, they're really good at it.

    Learn More about faculty

About Delta's Program

As a medical office staff member, you must have strong communication skills, organizational ability, computer knowledge, and human relations skills.

  • Understand and use medical terminology
  • Complete medical insurance claims
  • Handle correspondence, medical records, and physicians' dictation
  • Greet and direct patients
  • Manage appointment schedules and telephone
  • Understand the legal responsibilities of medical office staff members

This certificate has a common core of classes that is also required for the Health Insurance Coding and Claims Specialist/Advanced Certificate. Those core classes include BIO 101, HSC 105, HSC 205, HSC 210, OAT 105, and OAT 151.

Why you should choose Delta


Life is busy. But that shouldn't get in the way of your education. Delta offers classes at night, on weekends and online to make taking classes and getting that degree easier. Plus, Delta has learning centers so you can take classes even closer to home.  


Co-op opportunities

You can get hands-on experience in your field while you're working toward that degree. I know. It's awesome! Plus, you'll even get paid. That's co-op! Check it out.


Free tutoring

At the Teaching Learning Center, located in the Library, we offer tutoring on a wide variety of subjects, and help with developing study and learning skills. Most tutoring is on a walk-in basis but we do have some online tutoring options.

Best of all, it's free for currently enrolled Delta students. Just another way we demonstrate our commitment to helping students succeed.


Transfer opportunities

One of the very best things about Delta College is your ability to start here and go anywhere. And, in the process, save thousands (and thousands) of dollars. It's a smart choice to get your associate's and then transfer on!

Delta has signed transfer agreements to continue your medical office professions studies with:

  • Davenport University - Health Information Management, Medical Case Management

Visit transfer agreements and guides to see the whole list of transfer opportunities. Have questions? Make an appointment with academic advising to discuss your dreams.

Facts & Figures


Last year, over $850,000 was awarded in scholarships. Those scholarships include Delta endowed, institutional and community funds.

Associate’s salary

An associate’s degree earns you 35% more income on average.

Related Programs

Delta College offers over 150 degree, certificate and training options. Continue exploring and advancing your education with these related programs: