Delta College logoDelta College: Serving Bay, Midland, and Saginaw counties since 1961

Technical Trades and Manufacturing Division

Automotive Service Technology (AUT)

See Automotive Service Technology - Advanced Certificate
See Automotive Service Technology - Associate In Applied Science

AUT Discipline

  • Academic Certificate
  • Two Year Associate Degree

Students in the Automotive Service Technology (AUT) program will be trained to enter the automotive field as a service technician or service writer.

Automotive service technicians inspect, maintain, and repair automobiles and light trucks. Automotive service technicians’ and mechanics’ responsibilities have evolved from simple mechanical repairs to high-level technology-related work. The increasing sophistication of automobiles requires workers who can use computerized shop equipment and work with electronic components while maintaining their skills with traditional handtools. As a result, automotive service workers are now usually called technicians rather than mechanics. Technicians must have an increasingly broad knowledge of how vehicles’ complex components work and interact. They also must be able to work with electronic diagnostic equipment and digital manuals and reference materials. Delta College has an automotive lab with multiple work stations and equipment for hands-on technical courses.

Service technicians use a variety of tools in their work. They use power tools, such as pneumatic wrenches to remove bolts quickly; machine tools like lathes and grinding machines to rebuild brakes; welding and flame-cutting equipment to remove and repair exhaust systems, and jacks and hoists to lift cars and engines. They also use common handtools, such as screwdrivers, pliers, and wrenches. Technicians usually provide their own handtools. Employers furnish expensive engine analyzers  and other diagnostic equipment.

Computers are also commonplace in modern repair shops. Service technicians compare readouts from computerized diagnostic testing devices with benchmarked standards provided by the manufacturers. The Internet is used by most shops to receive automatic updates to technical manuals and to access manufacturers’ service information and technical service bulletins.

Service writers are the first contact for service customers via telephone and in person at automobile repair shops and dealerships. They prepare written estimates for service work and parts and act as liaison between customers and technicians. A knowledgeable service writer with an understanding of the many systems and components of the automobile is prepared to ask customers the important questions that will provide information to estimate the final cost of the repair or service. Other responsibilities may include tracking service and work orders, parts requests, and customer follow-up. 

The AUT Curriculum can be tailored to fit a variety of career goals, including:

  • Automotive Service Technician
  • Service Writer
  • Parts Clerk
  • Service Manager
  • Parts Manager
  • Automotive Sales / Marketing / Management

Contact

Full-Time Faculty Email  Phone  Office 
Tom Coats,  AUT Coordinator               thomascoats@delta.edu   989-686-9526     M125 
Jim Miller,  ASEP Coordinator     jamesmiller@delta.edu  989-686-9351 P171
Hector Orlandi hectorolandi@delta.edu 989-686-9551  P172

Part-Time Faculty      Email Mailbox 
Dwayne Gilbert dwaynegilbert@delta.edu J102
Wallace (Jay) Minard wallaceminard@delta.edu J102


Delta College Seal

1961 Delta Road, University Center MI 48710 | 989-686-9000 | info@delta.edu
Delta College is an Equal Opportunity Organization, committed to excellence through inclusiveness and diversity.
Copyright ©