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CHG-4000

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Certified Healthcare Technology Specialist (CHTS)

 

Qualified technical support and management professionals are in high demand across hospitals, clinics and other healthcare organizations because of new technology.  Studies by the U.S. Department of Labor indicate that as many as 40,000 additional healthcare technology professionals may be needed by 2020. This is because reliance on electronic health records is increasing rapidly due to market and regulatory changes in the health care system. This online 15 week program targets students who possess either a healthcare or IT background; coursework is designed to supplement the healthcare worker with base line technology terms and concepts, and the IT professional with healthcare terminology and culture. You will also be introduced to core competencies which include Project Management and Workflow Analysis/Redesign.

Delta’s program is uniquely paired with the American Health Information Management Association (AHIMA) Certified Healthcare Technology Specialist (CHTS) competency exams. You will chose one of six roles to study, depending on your background, aptitude and area of professional interest. Graduates of these roles may find employment in a wide variety of HIT positions, some of which may not even exist today, and find placement in hospitals, provider organizations, vendors, consulting firms, governmental entities, and ancillary organizations. Upon successful completion, you will be prepared to sit for a certification exam which was developed by the AHIMA. These exams show expertise and competence, proving a readiness to seize new opportunities in an expanding market.

 

Roles/Certifications

The Clinician/Practitioner Consultant Examination (CHTS-CP)
Course Number: CHG-4001

Clinician/Practitioner Consultants convey the background and experience of a licensed clinical and professional or public health professional.

Workers in this role will:
• Suggest solutions for health IT implementation problems in clinical and public health settings.
• Address workflow and data collection issues from a clinical perspective, including quality measurement and improvement.
• Assist in selection of vendors and software.
• Advocate for users’ needs, acting as a liaison between users, IT staff, and vendors.

 

Implementation Manager Examination (CHTS-IM)
Course Number: CHG-4002

Implementation Managers provide on-site management of mobile adoption support teams throughout the implementation process of health IT systems. Prior to training, workers will have experience in health, IT environments, administrative or managerial positions.

Workers in this role will:
• Apply project management and change management principles to create implementation project plans to achieve the project goals.
•    Interact with office/hospital personnel to ensure open communication with the support team.
•    Lead implementation teams consisting of workers in the roles described above.
•    Manage vendor relations, providing feedback to health IT vendors for product improvement.
•    Apply project management and change management principles to create implementation project plans to achieve the project goals.
•    Interact with office/hospital personnel to ensure open communication with the support team.
•    Lead implementation teams consisting of workers in the roles described above.
•    Manage vendor relations, providing feedback to health IT vendors for product

 

 

Implementation Support Specialist Examination (CHTS-IS)
Course Number: CHG-4003

Implementation Support Specialists provide on-site user support throughout the health IT system implementation process. Previous background in this role includes information technology or information management.

Workers in this role will:
•    Execute implementation project plans, by installing hardware (as needed) and configuring software to meet practice needs.
•    Incorporate usability principles into design and implementation.
•    Test the software against performance specifications.
•    Interact with the vendors as needed to rectify problems that occur during the deployment process.

 

Practice Workflow & Information Management Redesign Specialist (CHTS-PW)
Course Number: CHG-4004

Practice Workflow & Information Management Redesign Specialists reorganize a provider’s work to effectively use health IT to improve health care. Candidates may have backgrounds in health care or information technology, but are not licensed clinical professionals.

Workers in this role will:
•    Conduct user requirements analysis to facilitate workflow design.
•    Integrate information technology functions into workflow.
•    Document health information exchange needs.
•    Design processes and information flows that accommodate quality improvement and reporting.
•    Work with provider personnel to implement revised workflows.
•    Evaluate process workflows to validate or improve practice’s systems.

 

Technical/Software Support Staff Examination (CHTS-TS)
Course Number: CHG-4005

Technical/Software Support staff maintains systems in clinical and public health settings, including patching and upgrading software. Previous background includes information technology or information management.

Workers in this role will:
•    Interact with end users to diagnose IT problems and implement solutions.
•    Document IT problems and evaluate the effectiveness of problem resolution.
•    Support systems security and standards.

 

Trainer Examination (CHTS-TR)
Course Number: CHG-4006

Trainers design and deliver training programs to employees in clinical and public health settings. Previous background includes experience as a health professional or health information management specialist. Experience as a trainer is desired.

Workers in this role will:
•    Be able to use a range of health IT applications, preferably at an expert level.
•    Communicate both health and IT concepts as appropriate.
•    Assess training needs and competencies of learners.
•    Design lesson plans, structuring active learning experiences for users.

 

Course Format

This 15 week course is administered online. Included in this class is one CHTS competency exam voucher; testing is offered at Delta's Main Campus through LifeLong Learning Testing Services. If you are a student outside of the Great Lakes Bay Region, this voucher can be redeemed at any authorized Pearson Vue Testing Center.

Prerequisites

1. Admission

Students must go through Admission to Delta College. There are several ways to apply to Delta College. For an admissions application, office hours and other important information please contact the Admissions Office.

1. You may apply online.
2. You may also apply in person within the Admissions Office and pick-up the application. Your application will be processed while you are at the college and you will receive your student number.

 

 

2. Associate Degree in IT or Health

Candidates for Delta’s CHTS Program must possess a minimum education or certification level depending on their background.  This is generally at least an associate’s degree and a medical or technology certification. Documentation must be provided. 

If you do not have formal education you must provide a resume documenting your professional background in a directly related field accompanied with an explanation of why you think you are a good fit for this program, as well as a signed copy of the CHTS Student Initiated Pre-Requisite Waiver.

 

Cost & Schedule

Cost: $1895 (Includes one CHTS competency exam voucher)
Course Number: CHG-4000

SPRING/SUMMER
Register Now!

Dates: 5/5/14 - 8/15/14

Questions?

We can help! Call us at (989) 686-9444 or send us an email at lifelonglearning@delta.edu.


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