All faculty and staff can submit a student’s name for outreach. Students can email
their advisors directly, use the firstname.lastname@example.org or Pioneer Connect as direct links to supports and services.
It is not necessary for a student to use the form submission.
Once the referral is received in the system, the student will receive an email notifying
them of the referral and the purpose of the program. The email will encourage the
student to reach out for assistance and give contact information for the Counseling
and Advising Office or the Teaching Learning Center – based on the nature of the referral.
Depending on the nature of the referral, the student will either be contacted by the
Teaching Learning Center to offer support or by their Student Success Advisor.
Interventions will be determined on a case by case basis. Some student may require
a referral to Counseling or other support services, may be scheduled an appointment
to meet with an Advisor to discuss academic issues, may be referred to the Food Pantry,
Delta’s Closet, or other non-academic supports, may be linked up with content or study
skills specialists in the Teaching Learning Center, may be notified of student success
workshops to assist with issues they are experiencing or may be connected to financial
Delta College's Early Alert system was developed to provide a referral system for
faculty who witnessed students struggling in their courses. The system was set up
so faculty could easily refer names of students who may benefit from additional assistance
outside of the classroom. Currently the system involves a faculty referral portal,
facilitators who receive the referrals, an outreach model to contact referred students
and the assistance of the Counseling and Advising Staff as well as the Teaching Learning
Center staff to provide academic, as well as personal support to students to help
them be successful.