Quality Problem Solving ToolsQA 110
Develops basic skills in the use of charts and graphs as tools used in solving problems in a Quality Management organization. Demonstrates twenty-six tools such as Pareto chart, flow charts, cause/effect diagrams, control charts, etc. (15-0)
Outcomes and Objectives
Demonstrate knowledge of visual Quality System problem solving tools.
- Use various graphs to display information
- List examples of when these graphs can be used
Use various graphs to solve a Quality System problem.
- Identify a Quality System problem from his/her work area and use visual displays and graphs to solve the problem