Business Communication IIOAT 152
Prerequisite: OAT 151 with a "C" (2.0) grade minimum. Studies effective verbal and nonverbal communication in business. Emphasizes audience reaction, logical organization, tone, clarity, and accuracy. Involves career information, the research process, and reporting. (45-0)
Outcomes and Objectives
Demonstrate the ability to function as an effective team member.
- Discuss and display team development, team roles, dealing with conflict, and methods for reaching group decisions.
- Use techniques for organizing team-based written and oral presentations.
- Reflect on the effectiveness, interaction, and dynamics of the team.
Access, analyze, and utilize information.
- Identify an information need.
- Access electronic information utilizing electronic databases and Internet resources.
- Analyze and evaluate the credibility of sources.
- Evaluate and utilize the information for oral and written reports.
Demonstrate an understanding of the research process.
- Demonstrate an understanding of primary and secondary research.
- Apply primary and/or secondary research techniques.
- Analyze and evaluate the data for use in reporting.
- Develop a references page consisting of traditional and electronic sources for use in a business report.
Demonstrate knowledge of written reporting techniques commonly used in business.
- Write a short report or proposal utilizing the results of primary and/or secondary research on a business-related topic.
- Write a long report (in APA style) complete with preliminary and supplementary pages, appropriate graphics, and in-text citations.
Demonstrate knowledge of effective oral reporting techniques.
- Plan presentations by determining the purpose and analyzing the audience.
- Prepare presentations by collecting data and organizing it in a logical format.
- Develop effective visual aids for presentations.
- Deliver presentations in a professional manner.
Demonstrate knowledge of the process of entering the job market.
- Explore employment resources available online and/or in Career Services.
- Write a resume.
- Write an application letter.
- Demonstrate knowledge of effective interview techniques.
- Write related employment messages.
Demonstrate professionalism appropriate for the workplace.
- Participate in class.
- Follow written and oral directions.
- Complete and submit assignments on time.
- Participate constructively in activities.
- Display civility toward other class members and the instructor.
- Demonstrate academic integrity.