Medical Receptionist

The medical receptionist plays a vital part in the running of any family medical practice, hospital or clinic firstly as the initial point of contact for patients, then in the day-to-day administration of the enterprise. They answer and direct phone calls, schedule appointments, handle patient records and perform basic computer duties.

This course prepares you to work as a medical receptionist in a doctor’s office, hospital or clinic. You will learn how to communicate effectively, both on the phone and in person with patients. You will also learn appropriate phone, computer, record handling and problem solving skills associated with this position.

Students who successfully complete this course obtain background knowledge of the medical industry and the skills they need to give their workplace a professional face. 

Textbooks are required for this course. Check with the Delta Bookstore.

Course Number: CHA-2002-WN300
Cost: $495
Date: 1/13/10-3/24/10
Time: Wednesdays; 6:00pm-9:00pm
Location: Main Campus