Check and Refund Distribution

Financial Aid Balance Checks

Balance checks are distributed by the Cashiers Office during normal business hours beginning on the balance check date listed on the important dates summary. Students will be required to present a photo ID, pay any outstanding account balances including any unpaid sponsor billings and sign the Financial Aid Check Release form prior to receiving a balance check.  Information regarding balance checks cannot be given out over the phone, however students can view a processed check on-line through MyDelta > My Registration Statement.  Select the appropriate semester from the drop down box, click submit and the balance check amount will be listed next to "Other payments".

Guaranteed Student Loan Checks

Loan checks are mailed from the Student Finance Office to students approximately 8 weeks into the semester.  Students will receive an e-mail from the Financial Aid Office when their funds are received from their lender. Loan funds will be applied to students' accounts for the current semester.  Excess funds will be mailed to students in approximately 10 business days and they will receive an e-mail from the Student Finance Office when their check has been processed and mailed.

Students will be required to pay any other outstanding account balances including any unpaid sponsor billings prior to receiving their loan check. Students with outstanding charges must go to the Student Finance Office to settle their account and receive their remaining loan balance.  Students must be enrolled at least half-time (6 or more credits) and maintain satisfactory academic progress to be eligible for a loan.  Enrollment will be verified at the time of distribution. Information regarding loan checks cannot be given out over the telephone.

Refund Checks & Credit Card Refunds

Our software system will generate refunds according to how tuition and fees were originally paid.  Refunds are processed after the Add/Drop period has ended.  Registration fees are not refunded unless all courses are cancelled by the College.  Contact the Student Finance Office at finance@delta.edu for questions regarding refunds.

• MyDelta payments made by credit card only will be refunded to the credit card used in the original transaction.  Students will be notified when this refund has been processed via the student's Delta College e-mail account.
• My Delta payments made by credit card in combination with another form of payment such as financial aid, loan checks, personal check, additional credit card(s) or cash may be refunded in two or more separate transactions.  A portion may be credited to the credit card(s) and a check may be issued for the balance of the refund. Students who did not receive financial aid will receive their refund check in the mail.  Students who did receive financial aid may pick their check up at the Cashiers Office during normal business hours beginning on the balance check date listed on the important dates summary.  Students will be required to present a photo ID and sign a Financial Aid Check Release form prior to receiving their refund check.  Information regarding refund checks cannot be given out over the phone, however students can view a processed check on-line through MyDelta > My Registration Statement.  Select the semester from the drop down box, click submit and the balance check amount will be listed next to "Other payments".
• Payments made by other methods than MyDelta such as financial aid, loan checks, personal check, cash or credit card paid at the Cashiers Office will receive a refund by check. Students who did not receive financial aid will receive their refund check in the mail.  Students who did receive financial aid may pick their check up at the Cashiers Office during normal business hours beginning on the balance check date listed on the important dates summary.  Students will be required to present a photo ID and sign a Financial Aid Check Release form prior to receiving their refund check. Information regarding refund checks cannot be given out over the phone, however students can view a processed check on-line in MyDelta > My Registration Statement.  Select the semester from the drop down box, click submit and the balance check amount will be listed next to "Other payments". 

Payroll Checks

Payroll checks are distributed by the Cashiers Office each payday from 7:45 a.m. - 3:30 p.m. Checks that are not picked up by 3:30 p.m. will be mailed. Employees must present a photo ID prior to receiving their payroll check. During the spring and summer semesters when we are closed on Friday all paychecks will be mailed on Thursday afternoons, the day before payday.