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Income Tax Assistance

Each tax season, Delta College faculty and students take part in the national Volunteer Income Tax Assistance (VITA) program by preparing all tax returns for eligible individuals, free of charge.

The IRS-sponsored VITA program has provided trained volunteers to prepare federal, state and local tax returns for qualifying taxpayers since 1969. Partnering with the United Way of Saginaw County, Delta College is pleased to provide this service for community members who qualify.

Income tax student assistant
Income tax student assistant
Income tax student assistant

It's a win win. Our students get real world experience. Community members get free help completing their tax returns.

The Volunteer Income Tax Assistance program provides:
  • Free, confidential tax preparation by a certified tax preparer
  • Discussion of relevant issues that may pertain to your taxes
  • Quality assurance review by onsite supervisor
  • Copy made for your record
  • We'll e-file your tax returns, where available
How it works

When you arrive at the tax preparation site, you will be greeted and provided with a questionnaire. You’ll be directed to a desk where you can complete the questionnaire. When finished, you’ll be added to the tax preparation queue (there are no appointments; all tax returns will be prepared in the order in which they are added to the queue).

Tax Preparation and Review

When your name is called, you’ll be taken to a certified tax preparer. You and the preparer will look over the questionnaire that you completed and discuss any relevant issues that pertain to your tax position. The two of you will determine which returns need to be prepared, and then the tax return preparation will begin.

When the preparer believes that the tax returns are complete, a quality reviewer will check your tax returns. All appropriate changes will be made and your copies will be printed. You will keep all documentation that you brought, as well as the questionnaire that you completed upon arrival.


All federal and state tax returns prepared by our site will be batched and e-filed with the appropriate government authority once per week. Each taxing agency will process your tax return and your refund, if applicable, will be paid according to its timetable.

Occasionally, tax returns are rejected because of missing or incorrect information initially entered. If this occurs, then we will fix and resubmit the return or contact you for additional information.


Delta College
1961 Delta Road
University Center, Michigan
Room A121 (inside the library)

Other Local VITA Locations

Butman-Fish Library
Opens February 6
1716 Hancock in Saginaw
Mondays & Tuesdays 9am - 3pm

Frankenmuth Credit Union - Town & Country
Opens February 7
2796 Erna Dr. in Saginaw
Appointments only. Call 989-497-1600
Tuesdays 9am - 3pm

Frankenmuth Credit Union
Opens February 4
580 N. Main St. in Frankenmuth
Appointments only. Call 989-497-1600
Call for dates and times.

PNC Bank
Opens February 1
1140 S. Outer Dr. in Buena Vista
Wednesdays & Thursdays 9am - 3pm

What to bring

The success of your tax return preparation experience depends on your bringing of all documentation required to prepare your tax return. The following is a general list of very important information for you to bring, if applicable.

  • Photo ID (must be government-issued) (CRITICAL)
  • Social Security card for taxpayer, spouse, and all dependents (CRITICAL)
  • Birth dates for all dependents
  • All Forms W-2 for wages
  • All Forms 1095-A relating to medical insurance purchased through the Marketplace
  • Any other medical insurance documentation received from the Marketplace 
  • All Forms 1099 (all types) for monies received
  • Statement from Department of Human Services (DHS)
  • Consumers Energy bill
  • Property tax bills or proof of rent paid
  • Landlord’s name & address
  • Total amount paid in daycare
  • Daycare provider's tax identification number
  • Bank routing and account numbers for direct deposits
  • Divorce/alimony documents
  • Last year’s tax returns (federal, state and city)
  • Anything else that you think might be pertinent to your tax situation
Who can use the free service

In order for you to have your tax returns prepared at no cost by our trained volunteers, your income must be below certain levels. Generally, we will follow the income limitations provided for the federal Earned Income Tax Credit (EITC). If your income is below the amount provided in the right hand column below, next to the number of children that you have, then you qualify!

Earned Income Tax Credit
with no children
with one child
with two children
with three or more children

Earned income less than

In addition, there may be situations where we cannot prepare tax returns due to complexities for which our volunteers are not trained. We will review your materials when you arrive and let you know if any such complexities will prevent us from preparing your returns.

SUCCESS TIP: Don't skip filing your taxes.

To avoid fees, it's important to file an annual tax return. Plus, you may be eligible to receive a refund!


Delta College has participated in the VITA program since 2010.

Tax document

Last year, 23 Delta students took the Tax Prep course, then volunteered to help prepare returns. 

Volunteer hands

About 1,000 volunteer hours were given last year to help complete tax returns.

“I cannot begin to tell you how much I appreciate this program you offer. I have been coming here for at least six years. It’s a great service. They are always polite and helpful.”

Eleanor, Saginaw Township